Steven_Vanderb3

Yes, in a couple ways: Chat activities are visible in Sales Insight for Salesforce in the Chat tab (update your MSI package if you don't see it!)Interesting Moments can be created based on Chat activities and surfaced via Sales InsightIf you trigger off Dynamic Chat related activities, you can use t...

Great questions! Conversational Forms use case examples can be things like:Offering meeting booking experiencesOffering a white paper in browser after form submission with the ability to track opens, search terms, and downloads in Marketo EngageCollecting additional information from leadsImmediately...

Your post is especially important for people to read and follow with the upcoming changes to Design Studio URLs 🙂

Please reach out to Customer Support for information.

You'll have to be more clear as to where you're seeing the slow performance (and please do provide very specific examples to the Customer Support team). UI loading is a different bottleneck than campaign processing which is a different bottleneck than Smart List or Report result loading.

Currently the reCAPTCHA integration on forms is passive, meaning it will score the submissions for you but it's up to you set up campaigns/lists to quarantine, exclude, and/or delete these leads from your database. Being able to reject the suspicious leads from submitting the form is something we'd ...

Hi Beth! The experience will still look much like it is today. When we made the designs for the Global Navigation bar in the Modern UX we planned ahead for what the experience of Unified Shell would look like. You will continue to access the different app areas of Marketo Engage (Marketing Activitie...

To add, we also realized we removed the ability to specify a lead ID for rendering the tokens if multiple of the same email address exist in the database. We've exposed Lead IDs in the Send Sample window so that it's clear which version of a record you are testing with.

You'll have to reach out to BrightTalk. The error is likely not actionable though. It depends on what BrightTalk is trying to update and if that matters to the integration. The integration is trying to update an API endpoint that is disabled because you have a native CRM sync. That's probably desire...

Your domain is secured, do you have an example link you can share?