Jessica_Kao3

Jessica_Kao3

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Date Last Visited
‎08-31-2022 11:55 PM
Level 10 - Champion Alumni
Joined the community 15-01-2016
Rank Icon Level 10 - Champion Alumni
Senior Director, Demand Operations
San Francisco
  • solved badge Re: For email programs, should you remove unsubscribes or bounced lead...

    Hi Nate,You hit the nail on the head why I do not set a usable success step in email programs because it will skew your results. I tend to stay away from having email blasts have their own programs with success steps. You can still get to the data of who clicked, who opened, which email campaign g...

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  • Re: Email Address Verification

    I second Informatica (Strikeiron)

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    1789 4 1
  • solved badge Re: For email channels, should you attribute program status success ba...

    For Email programs I rarely if ever have that as a stand along program and never have opens or clicks as a success step. Let's take a look at the example if you do. I have an email promoting white paper A.I have a Content Program: white paper A - captures people who fills out the form = success. ...

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    4940 2 0
  • Re: Lead SFDC Sync State/Country Error

    I had the exact same thing happen. We found that there was a validation rule on the contact object in SFDC that requires the state to be a 2 letter character and anything that did not have that failed the sync. You can either remove the rule or normalize the data.

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  • Re: Channel based vs. Campaign based tracking

    We've been experimenting with tracking product/application interest. So it's a bit more long term than a campaign but based on your example of product line, we are using product/application interest scoring. This allows the tracking of folks and their engagement along a product across multiple cha...

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    2576 1 2
  • Re: Should you create a channel and program for every Lead Source you ...

    Hi NateIt depends on a lot of things whether you want to have a 1:1 relationship. For the most part it is almost a 1:1 relationship. I'm actually giving a talk on addressing this question and the other question you posted but realized you are not here in the bay area otherwise I would invite you t...

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  • Re: MK > SF Field Change Behavior

    Also,Company Name is a field on the lead/contact object. This does not affect the account name which is tied to the opportunity object. Before you go and create a bunch of parallel fields and then have to write a whole bunch of smart campaigns to populat those proxy fields, you might want to consi...

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    1698 1 0
  • Re: How are people standardizing their program status structures?

    Agree with Dan. The whole point of having unique program statuses for each channel is because in most cases they are different. For some channels like Paid Social, SEM, PPC, Online Advertisement, Website - these program statuses are sometimes Member, Converted (success) or MemberVisited WebpageConv...

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  • solved badge Re: Anyone using Contacts only in CRM (not Leads)

    I have had a few instances where contacts were used exclusively. If you do that, you have to place a stronger emphasis on the use of contact status. In many cases leads are only created by the marketing side so it is easier to understand marketing contribution separate from what sales is doing. I...

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  • Re: Seeing Web Form Submission Details in Sales Insights

    You can write it into the interesting moments description using the tokens for that field.

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Public Statistics
Date Registered ‎01-15-2016 03:08 PM
Date Last Visited ‎08-31-2022 11:55 PM
Total Messages Posted 298
Likes Received 337