Michael_Florin

I'd say A and B are functionally the same, if - as Sanford already said - you have a trigger campaign that adds openers of your email to this static list. Adding them to the list in a flow step of your email sending batch campaign would not be sufficient as people can potentially open the email days...

Don't know if I'm allowed to post a related question here, but let's try: Can I query this activity somehow through a Smart List? Or even more specifically: Can I query a failed sync?Thanks,Michael

Even a global team should have common rules of engagement and be able to communicate them, shouldn't it? So I think something like: Please everybody make sure your email sending Smart Lists contains "Is not Member of Engagement Program A with the constraint Exhausted Content = FALSE" should be accep...

Another idea: Create a Person Report with Custom Columns. Report Setup: Have Custom Columns in your Database section that look like this: And do the same for 10+, 15+ or whichever break points you'd like to see. Eventually your report will look something like this: The "Created At" filter...

I'd just like to add that if you really do want get a grip on these responses in Marketo, you'd need to pull in a third party like Siftrock. Siftrock integrates nicely with Marketo, removes the auto-response noise, allows forwarding human responses to certain people on your organization, and it give...

I don't know if it's best practice, but we handle auto-mqls in the same framework we handle all scoring. Only that the score increase for the auto-mql actions is so high that it offsets all potential detractors.Specifically for our case: If the scoring threshold is 30, we just score the auto-mql act...

Don't know if it helps, but here's a graphic J Grant Gray linked to me a while ago:From: https://nation.marketo.com/thread/45832-under-the-hood-ii-batch-campaigns-recording

Are you aware that the default setting of any Smart Campaign that you create is to ignore the communication limits?You have to set every email sending Smart Campaign to "Block non-operational emails", otherwise your global communication settings don't mean anything.

No. Only Marketo Custom Objects are available for script tokens. So you need to sync your SFDC object into a Marketo CDO before you can access it.

Hi Megan,I'd say this depends on what you mean by "prevent customers from receiving emails from Service Account". If you don't want to send them any email at all if their account is owned by Service Account, you can just exclude them for your send.If you want to send them something different, you mi...