Michael_Florin

My team has created a bounce directory that populates a custom field with the latest bounce category number for each record.Good idea. Everybody should have such a directory. However, we've found that this value is missing for many records because the data has been archived.What do you mean by that?...

We have done exactly that score comparison - which results in a lead enter either into Program A or Program B - by using a Self-Service Flow Step that is sent to Adobe Runtime, which calculates a rather simple Excel formula. Looks something like this: IF({{lead.Score Product A}} >= {{lead.Score Prod...

2. You mentioned that even if we use the same email with that token, the lead will still receive a standard email, while the sales rep will see an email containing the preassembled text. Is that correct? We want the rep to be aware of the content being sent on their behalf. Since we cannot attach an...

I now understand that the "send alert" special token is essentially used to generate an email that retrieves the lead details and forwards them to the associated sales representative, correct?Well, the token {{SP_Send_Alert_Info}} is probably not as exciting as I made it sound in my first answer. As...

I'll test this myself to make sure it's not the field type = email that causes issues here. But have you read this on the Alert documentation page? Alerts needs to be send from trigger campaigns, not from batches, in order to work with tokens. The second thing I'd like to check is: Could it be that...

Can this option be utilized whenever necessary, and can we include multiple email addresses as well?RTFM is not the appropriate choice of words in this forum, right? 😉 Just kidding: Yes, use a semicolon-separated string. We usually use a my.token for this, as in: Currently, it provides three choic...

Hi Akshat, the default way to inform sales people of emails being sent, is the Alert feature. The moment you send an email to your customer, you can also trigger an alert to the same person you used for the From-Email or signature of that email. https://experienceleague.adobe.com/en/docs/marketo/usi...

How long is that piece of dynamic text you want to insert per person? If it is below 255 characters you might want to consider using a Program Member Custom Field (PMCF). PMCF are program-specific, thus eliminating Sanford's concern of a temporary field being overwritten. Create a field like "PM 01"...

@reetusharmaGrz1 - That advise is not great. In your first flow step, that email is sent to 25% of the list. In your second, it's send to 25% of the list, but these second 25% can overlap with your first. Random Sample is always creating a new sample, unless you put them in one flow step. @Dan_DiLo...

This may sound stupid, but it solves a lot of issues: Disconnect your Facebook account in Marketo and then re-connect it again.