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I don't know if it's best practice, but we handle auto-mqls in the same framework we handle all scoring. Only that the score increase for the auto-mql actions is so high that it offsets all potential detractors.Specifically for our case: If the scoring threshold is 30, we just score the auto-mql act...
Don't know if it helps, but here's a graphic J Grant Gray linked to me a while ago:From: https://nation.marketo.com/thread/45832-under-the-hood-ii-batch-campaigns-recording
Are you aware that the default setting of any Smart Campaign that you create is to ignore the communication limits?You have to set every email sending Smart Campaign to "Block non-operational emails", otherwise your global communication settings don't mean anything.
Silverpop/IBM Watson has a function called "Field Value Report". Select a database field, run the report, and it will return all values that occur in that field. We used this function a lot, as it helped tremendously with database insights and clean-up. Yes, I understand that as a workaround you cou...
No. Only Marketo Custom Objects are available for script tokens. So you need to sync your SFDC object into a Marketo CDO before you can access it.
Hi Megan,I'd say this depends on what you mean by "prevent customers from receiving emails from Service Account". If you don't want to send them any email at all if their account is owned by Service Account, you can just exclude them for your send.If you want to send them something different, you mi...
Hi Keenan - I didn't execute that change. I didn't like the idea of "Add to list/Was added to list" all that much, as it looks clumsy to me. And I didn't read from this thread or from talking to Marketo support, that "Request Campaign" is per se bad. So I kept it.What I did do though, was to create ...
Just to make sure we're talking about the same thing: You are using the ?mkt_unsubscribe=1&mkt_tok=##MKT_TOK## parameter at the end of your email links that lead to the unsubscribe page, right? As in yourdomain.com/unsubscribe?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##If you have form prefill enabled on ...
As you're saying "drag the new emails into the stream", can I assume that you have emails in your stream instead of programs? If that is the case, no, the Engagement Program will not know that this new email is actually an already consumed email in new clothing, and will send that new email to the s...
Although I am using Email Scripts for years, I still consider myself a beginner - just because I don't speak Java. I kinda understand what Sandford is telling you with the "collection", so I would copy the script, file it somewhere in my own script library, then test it, love it, use it, and thank h...