Level 7 - Community Advisor + Adobe Champion
Joined the community 01-03-2018
Level 7 - Community Advisor + Adobe Champion
Chicago, IL
Senior Marketing Automation Consultant
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Another option, if the form you're using is local to your program, is to create a Program Member Custom Field that is just for a Form Submission Date/Time. You would then create a...
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In this situation, provided you're using the out-of-the-box setup, you will have two records. Your CRM will push the person record over and will not merge a duplicate. Now, with t...
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Depending on how frequently you'd be setting up an email like this, one way would be to create a field that stores the value and then bring it into the email via a token. If you'l...
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It's also worth looking inside the click activity to see if there are similarities/differences that exist between the engagement activities. Perhaps the first few clicks are from a...
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As@Darshil_Shah1linked, the status page can be helpful. I'd also recommend signing up for email notifications. A lot of times, I'm notified via email before I experience the issue.
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Can you see anything similar about their inferred information (I know you mentioned a lot that wasn't similar)? If you have city/state/zip on your form, does it match the inferred ...
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Something to keep in mind when you're looking at Bot Activity Opens, in my experience, the filter (or the log) hasn't caught opens as a result of image prefetching. So, for example...
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That's definitely something to check -- editing certain parts of the code in the email itself (and not in the template in Design Studio) will cause your email to break from its tem...
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Are you able to send over any of the HTML for the body content of your email? I think it would be helpful to see how your container and modules are set up in the body and see if th...
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Are there any similar characteristics between folks who engaged in the earlier timeframe and those that dropped off in the second? If you open the click activity for some of those...
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