Christiane_Rode

Here's some information on Conversational Flow Settings. Under Step 6, they have a call out for how to set the criteria from the form that will trigger the popup.

Thanks for putting this together! I was too concerned with the "chat" piece that I wasn't looking into some of the more out of the box uses. This is very helpful!

Another thing to think of -- if you're looking at the member count within a Smart Campaign that was set to fire (and change a program status) based on whether or not someone opened the email, that SC may not fire if someone opens the email but has images turned off so the tracking pixel won't load. ...

Echoing everything @Darshil_Shah1 is saying, but want to add one additional point to his item #1. In the new UI for the setup filter "Filter by Email" window, it's very easy to add additional date ranges thinking that it's the same as the date range that's in the setup tab. Make sure there isn't any...

Just what @uditmathur said. And it doesn't even mean it was actually delivered at all. If whoever you're sending to has layers of security, it might pass one level, get marked as delivered, and then later bounce because it was rejected (out-of-bounds bounce) down the line.

Boolean fields are exactly as you said -- true/false. And in your example, you have three options, so boolean isn't going to work. Assuming your field is one field (and not three boolean fields for each of your answers), is there a reason your field isn't set to be a string? Then, in your smart list...

If you're editing the code of the email (not the template in Design Studio, but from within the editor) certain edits will break an email from its template which may be causing some of the issues you're describing. This help document may provide some additional insights into your issues: Edit an Ema...

Just to get some additional clarifications here, are people checking gmail in a browser, or via an app? If you're not seeing the blue unsubscribe while looking at the browser, if you click on the little arrow next to the To (right under the From Name), that should bring up some information that coul...

Also, to chime in with an unsatisfying answer, I have had the above happen where the campaign counts did not match and it was an actual problem where I needed to engage support. While this isn't the most fun option, are you able to identify contacts where the discrepancies are? Is there something a...

More information is in this thread ... but the Gmail requirements refer to the list-unsubscribe in the header, not a link in the body of an email -- so you shouldn't be seeing link checkers clicking that.