Level 7 - Community Advisor + Adobe Champion
Joined the community 01-03-2018
Level 7 - Community Advisor + Adobe Champion
Chicago, IL
Senior Marketing Automation Consultant
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You are correct in that you can only progress (higher step ##) or move laterally (same step#). However, with your setup the way it is, you will be erasing the historical program a...
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How are you organizing your emails within Marketing Activities? If everything of a particular type is stored within a folder, you can build specific reports based on the contents o...
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I've had this issue before. You'll want to reach out to support, and they can assist in removing the duplicate folder.
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If you have admin access, you may also consider looking into the activities sync as this will also push user activities over to Salesforce -- but this is not the same as a program ...
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You will need to create smart campaigns for each email. The way I would recommend it would be to have a template of a batch program that contains all your needed assets (emails, s...
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Here are a couple of additional resources that might help: Marketo Success Series: Email Programs Marketo Success Series: Channel Building Creating a Smart Campaign As mentioned a...
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When you're looking at either the click or web page activities can you tell if it's coming from the same device/location/IP when you expand the detail? Just thinking that, dependin...
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In addition to the best practices that@Darshil_Shah1has outlined, it's also important to note that if you're on a shared IP, your reputation is not always your own. So, if the fol...
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Following up on this ...@duongdinh,you should reach out to support, as the above is a bug with how the data is viewed in the dashboard.
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Totally agree with@Darshil_Shah1's suggestion of pulling a report and looking at those statsto get accurate numbers. Something also to note, there looks to be something going on w...
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