Darshil_Shah1

@Kristof, I was the 296th MCSA, as intimated by my panel head when I got certified back in 2021. I was probably the last person to do the exam in the thesis-based format, where I'd present the entire Marketo implementation I led, provide supporting documentation, and do a 90-minute presentation in f...

As far as I know, all you can do today is display a fallback message if the person doesn't qualify to chat with the sales agent (in the case of custom routing logic) or if sales agents are offline or unavailable. You can configure this in the Agent Management > Live Chat fallback option. When creati...

Thought so too- needs custom development, can’t be accomplished with the native integration. Thanks, Sandy!

Yes, apart from the device, it could be due to the conditional content or personalization, i.e., emails with dynamic content or personalization based on recipient data might be less likely to trigger bot activity as their structure could deviate from patterns used by typical bots. Also, no bot det...

@Recho, I am afraid you’d have to use the Zoom app to cancel the registration. To cancel/deny registrants in bulk, select multiple registrants' checkboxes and click the Cancel Registration button. They will not be able to join with the registration links provided. You’d have to manually remove peopl...

@kascampbell, I believe the most recent ones, but I would let @julieko confirm per interaction with the support. I hope they mention this clearly in the Marketo Measure documentation as well.

Yes, as Sandy mentions, you'd not be able to see the activities if you use the smart list filter, per Marketo's data retention policy:Smart List filters referencing high-volume activities beyond their 90-day retention period or other activities beyond their 25-month retention period will not have th...

Awesome- I knew it had to be either one of the items I listed or a rare bug in the system! I am glad that you were able to figure this out As a best practice, you can always consider using a new person record for testing such flows where you might hit the email communication limits due to past sends...

Amazing! Glad to be of help.

That has to be the Preheader text, either being added via the Email Settings or via the editable section in your template (module added at the top of your email), instead of using the Marketo default feature (this is the route users go for adding dynamic content to the pre-header).