PennyH

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Joined the community 17-09-2024

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Re: Deliverability issues / Post Master Tools

by PennyH 08-15-2025

Thank you for replying, I think I have now found the correct people in my organisation to help.

Discussions

237 2 0
Re: Deliverability issues / Post Master Tools

by PennyH 08-14-2025

Thanks for commenting, I will see if that is possible

Discussions

265 0 2
Deliverability issues / Post Master Tools

by PennyH 08-14-2025

HelloWe are experiencing deliverability issues, we saw a huge soft bounce jump, its mainly affecting Yahoo, Aol & Sky.The soft bounce information mainly seems to be:554 5.4.7 [internal] (last transfail: 421 4.7.0 [TSS04] Messages from 185.28.196.47 temporarily deferred due to unexpected volume or us...

Discussions

279 0 4

Deliverability Yahoo
Re: Can you add line breaks to SMS messages that as sent via webhook

by PennyH 07-08-2025

I tried adding \n\n and this works

Discussions

331 0 0
Can you add line breaks to SMS messages that as sent via webhook

by PennyH 07-07-2025

HelloI am trying to add line breaks to SMS messages.We’ve had a bespoke solution created to send SMS messages.On the Marketo end, it is a webhook that sends the information to another platform. All internal systems/platforms.The SMS values to send can be held in a Token on the program or a Person Fi...

Discussions

359 0 2
Re: Multiple Location Preferences - Location Database

by PennyH 02-03-2025

Thank you, I will try it out

Discussions

777 0 0
Re: Multiple Location Preferences - Location Database

by PennyH 01-31-2025

Hello SanfordThank you for replying. I need all cities and towns in the UK. I can get a list. But is that all I need? do I need an additional tool/app.....ThanksPenny

Discussions

816 0 2
Multiple Location Preferences - Location Database

by PennyH 01-30-2025

HelloWe want to collect our customers preferences about locations they would like us to update them on (eg if there is a service outage).This is a B2B example where a company may have many employees, so there may be multiple locations they need to be kept informed about.Are there any third-party too...

Discussions

852 0 4
Re: Email clicks not being tracked but webpage visits are

by PennyH 01-28-2025

Hello Thank you for taking the time to respond. There is only 1 email, the link is only in one place in the email and I checked it is set up as expected. So just one link.It seems an anomaly if you have never come across this. If I ever work out an explanation I will come back and update the ticket...

Discussions

1177 0 1
Re: Email clicks not being tracked but webpage visits are

by PennyH 01-27-2025

Thank you for responding. If I understand you correctly, the explanation from support cannot be correct. Have you seen this behaviour before, do you know what could explain it? I have included a screenshot of 4 x contacts activity history, (no click for this email is recorded earlier or later) Thank...

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1211 0 3