KCS_Integration

IssueYou sent an email using a Smart Campaign and the email performance report for the email shows more Sent than there are members in the Smart Campaign SolutionThe email may ...

IssuePerson/Lead Source is empty. Why isn't it populating? SolutionMarketo does not automatically assign Person Source. We do populate Original Source Type. Assigning credit fo...

IssueEmbedded Marketo form not visible in Firefox Private Browsing mode. SolutionFirefox's private mode will be enabled by default. When you embed a Marketo form in your own webp...

IssueThe "View In Browser" link gives an error "Customer does not belong to any POD" when clicked in the Email Preview. SolutionWhen you Preview an Email you are viewing the l...

IssueWebinar integration is giving an error "Invalid Username or Password" during setup, even though the username and password are correct. The webinar provider uses your Single Si...

IssueWhen making API calls, Marketo reports the daily API limit has been reached but does not show when the limit resets. SolutionWhen Marketo shows the daily API limit has been r...

IssueMarketo Email templates that have been used are showing or appearing within the Salesforce Email Template Picker/Chooser. SolutionThe templates are created when Marketo syncs...

IssueWhen you add variables to your email template assets, the value assigned to that variable is not showing in the text-only version of the email even though it shows in the HTML...

IssueWhen creating a Smart List with a "Member of SFDC Campaign" filter, the SFDC Campaign is visible on the drop-down list, yet it throws an error when selected and the Smart List...

IssueLead owners are required when syncing a lead to Salesforce, but is there a way we can sync them without assigning a lead owner? Yes there is, and it's called lead queues! ...