KCS_Integration

IssueYour Salesforce sync cycle is taking longer than usual. How long is too long? SolutionBy default, Marketo starts each Salesforce sync cycle five minutes after the previous...

IssueYou have a CNAME for your Branded Tracking Links in email but want to restore the settings to the system default (example: mkto-ab01234.com). SolutionOnce you have set up...

IssueYou want to find the day that a piece of predictive content was discovered. SolutionThere isn't a direct way to see the exact date a piece of content was discovered. What...

IssueHow deleting or archiving programs will affect the Lead field: Acquisition Program. SolutionIf you delete a Marketo Program, the field will append a "deleted" at the end ...

IssueYou are considering archiving or deleting old programs, and you are wondering how that will affect reporting on membership of leads. SolutionIf you delete a Marketo Progr...

IssueLeads are not syncing from SFDC to Marketo after the sync user has gained access to them. SolutionMake a change to the lead records to queue them to sync. SFDC has permi...

IssueYou created a picklist field in SFDC and want to know if that field will sync down to Marketo with the field type of picklist. SolutionMarketo has a picklist option in fo...

IssueYou have been sending live emails (non-samples) to yourself or colleagues to test functionality of an upcoming email blast, and even though you may be opening the email, you a...

Issue"Added to List" trigger is not firing when a lead is imported to a list when the List Import Mode "Skip new people and updates" is selected. SolutionCampaign triggers fir...

IssueThe URL for the landing page shows as "https" even though you do not have SSL set up on your Marketo instance, causing the browser to display a "Not Secure" warning. Solution...