KCS_Integration

IssueYou created a batch A/B test with a sample size of 100%. Even though all the leads should have been sent the test email, some leads still receive the winner. SolutionEmai...

IssueCan the {{system.unsubscribeLink}} be customized to point to a different page, such as a preference center? SolutionIssue ResolutionThe system token unsubscribe linkwill a...

IssueWhat will happen to leads currently in flow steps if you deactivate a trigger campaign? SolutionIf you deactivate a trigger campaign, all leads that are currently in the f...

IssueYou have a Smart List that should exclude a group of leads from a campaign, but they still show up in the Qualified Leads list SolutionCheck the filter logic for your Sma...

IssueYou want to delete an Email Template but that template was used to create existing emails in your instance. SolutionIt is not possible to delete an Email Template that is ...

IssueA lot of people suddenly synced from Salesforce to Marketo. They have been in SFDC for a long time, so you're wondering why they suddenly synced. SolutionPeople sync from...

IssueA newly created Program is not showing up in Program Cost Analysis Report. SolutionThe Program Cost Analysis Report takes a little time to show new Programs that have ju...

IssueList Import shows other lists Pending Import import even though you are only importing one list. SolutionThe List Import function can be accessed via API as well as throu...

IssueWill custom settings, such as Launchpoint integrations, API configurations and SFDC sync settings, remain in place when doing an instance copy, or will they be overwritten? ...

IssueYou want to know if it's possible to have the same folder name in both the Default workspace and another workspace. SolutionYou cannot have the same folder name in differ...