IssueYou may want to know which Salesforce fields a specific Marketo field is tied to as shown in this document. You will be able to see that the mappings are either not update or ...
IssueDoes Marketo have the ability to edit the email header detail for particular email sends?
SolutionMarketo currently does not provide an option via the UI to customize the hea...
IssueWhen making changes to an email with the 'Edit Code' option, these changes aren't shown in the Audit Trail like other changes made to an email draft.
SolutionThis is an expec...
IssueWhy does the record in Marketo do not have an Opportunity when its matching synced Contact in Salesforce has an Opportunity?
SolutionThe Opportunity of the Contact in Salesfo...
IssueWhy does the record in Marketo have an Opportunity when its matching synced Contact in Salesforce does not have an Opportunity?
SolutionThe Contact in Salesforce has an Oppor...
IssueLeads were sent the email and clicked on a web page link on the email. However, the web page activities were not associated to these leads.
SolutionIssue Resolution
Check th...
IssueThere are multiple forms on a Marketo landing page. No custom code on any of the assets. Form Pre-fill is enabled on all fields, but only the first form on the landing page is...
IssueYou are trying to identify your most active leads and set up a Smart List with an "Opened Email" or "Clicked Email" filter using "Email 'Is Any'" and a "Min number of Times" c...
IssueThere are 50 programs in Marketo that have the name starting with "Nurture Send". However, not all of them appear in Email Insights when selecting [Filter > Content > Program ...
IssueYou need to move a Smart Campaign from one Workspace to another but are unable to do so.
SolutionMake sure the Smart Campaign is not currently active. (If it is a trigger cam...