Level 4
Joined the community 09-10-2017
Level 4
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IssueOften times customers ask which messages they should send to the Email Deliverability Power Pack seedlist. Consider these guidelines to prioritize. SolutionRoutinely seed fro...
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1787
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IssueUser not able to see the "Global Reporting" feature within our Email Performance reports in Marketing Activities in non-default workspaces, as described in this product doc: ...
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1498
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IssueYou receive a DMARC report from an ISP saying that your email failed to pass the SPF alignment check, but when you check your SPF listing in Admin > Email > SPF/DKIM, SPF is v...
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6646
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IssueYou would like to enable SSO for your CRM, including the sync user used by the Marketo integration. SolutionMarketo does not support SSO logins for integration users. So, you...
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3082
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IssueWhen using Email Script Tokens to generate URLs in an email, the URLs fail to resolve and show the email script in the browser's address bar rather than the URL. SolutionEmai...
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7
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IssueAfter running a Smart Campaign to delete some records, you don't see any deletion activities in the Results tab. It appears the campaign did not run. SolutionIf you ran a Sma...
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1219
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IssueIf a lead in an import file has a blank value for a column (e.g. first name), will Marketo overwrite the existing data in Marketo when the file is imported? SolutionMarketo d...
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2756
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IssueYou put a variable inside an email token and when the email was sent, the variable rendered as text rather than as a link: Example: ${queryParameters} Should expand to: ...
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1320
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IssueAn email you previously had in Marketo under a program in Marketing Activities no longer exists and you believe it was deleted. However, you do not see that deletion in the Au...
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693
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IssueYou want to import a program from another instance, but the program's channel does not exist in the destination instance. SolutionWhen you import a program, if the channel do...
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