Jeff_Smith3

Hi Lucho Soto,Blacklisted means that THEY are blocked from receiving communications. So if, for some reason, you have an alert that would go to a record that has been blacklisted, then they would not receive that alert.But I think you're asking if a blacklisted lead can trigger an alert to be sent t...

Hi Naor,How often is the sales team wanting to create a lead from scratch? This isn't the most automated solution, but one idea is to export your list of 30,000 or so records (not too terribly overbearing) and let your sales team perform a quick Excel search prior to creating the lead. If they can b...

You could have a flow like this this:Send Email --> Change Data Value (Marketing Suspended is True) --> Wait Step (however long you think is appropriate) --> Remove from Flow (if Status is MQL or SQL, for example) --> DeleteYour processes might call for something different, but I would think it woul...

Have other lead merges been successful? Is one of the records a contact in SFDC?

Is there a reason why your customer support emails can't be classified as operational?

This is a really good idea...thank you!

Hi Alexis,You can't lay editable text over an image. If your image, or banner, or whatever is generic enough, then perhaps make a new template with that element included. Then, you can add new text over the top of it with each new landing page you create. Otherwise, you'll need a new graphic created...

Hi Chris,So, it's the opportunity update that is triggering the email, not an account field update that's triggering the email. The trigger will send the email to all contacts associated with the SFDC object you are looking to. If you want to send to all contacts associated to an account, and not ju...

Hi John,Great info! You said, "Even if the original gets deleted the duplicates will still be unsubscribed until one of them re-subscribes." From my experience, there can be records where one duplicate has the traditional unsubscribed box marked true, while the other lead is false. If I delete the f...