Jeff_Smith3

Jeff_Smith3

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Date Last Visited
‎06-30-2025 02:29 PM
Level 7
Joined the community 28-01-2015
Rank Icon Level 7
Senior Manager, Marketing Operations
SLC, UT
  • solved badge Re: Do blacklisted leads receive operational emails?

    Thank you!

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  • solved badge Do blacklisted leads receive operational emails?

    Competitors will sometimes download product trials for research purposes, so we'd like to block certain domains from ever receiving emails, including operational emails. Is this what sets blacklisted apart from the unsubscribe or marketing suspended fields?

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  • Re: SFDC Sync Error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: trgFindDuns...

    Hi Nina,This is a SFDC issue, not a Marketo issue. Here is a resource from their community that will help. You may have to go back and perform a single lead action to sync this one to your SFDC campaign. It's happened to me before...not often, but every once in a while.CANNOT_INSERT_UPDATE_ACTIVATE_...

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  • Re: Can I have multiple "Add to Nurture" campaigns for one nurture pro...

    Hi Laura, Scott is right. Many of our nurture programs use multiple triggers in the smart campaign. "Data value changes" or "campaign is requested" or "lead is created" are common ones used concurrently. The smart campaign is listening for any of those triggers. The boolean logic is only for filters...

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  • solved badge Re: Differences between RCE, RCA, RCM, and opportunity influence analy...

    Josh, this is awesome...just what I was looking for. Thank you!

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  • solved badge Differences between RCE, RCA, RCM, and opportunity influence analyzer

    I gotta say I miss the help articles from the old community. Clear, concise explainer documents seem harder to find now.It would be super helpful if someone could clarify RCA, RCM, RCE, and opportunity influence analyzer in a brief breakdown. My understanding is that RCA (Revenue Cycle Analytics) is...

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  • Re: Leads being created on a form fill

    If it's the same email address, then it shouldn't create a new lead. For customer-facing emails, you could try including the "SFDC Type is contact" filter; likewise, use "SFDC Type is lead" for prospects. Or, build customer and prospect smart lists with this included to save you the time of doing it...

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  • Re: Urgent Issue with Unsubscribe

    Susan, wouldn't unsubscribing that distribution list unsubscribe everyone on it, though? (Assuming your instance dedupes only off email address). Does this person have any email addresses that route to her? For instance, her co-worker left the company, but his record is not unsubscribed. So she's ge...

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  • Re: Images have disappeared

    Send yourself a sample email. Look at it in different email clients (Outlook, gmail, yahoo, etc.). Send it to a co-worker. if the image is not appearing in all those situations, then something's probably wrong with your image. Is it displaying for your co-worker or in your personal email? In that ca...

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  • Re: Redirect rule for email link not being recognized

    Yeah, no worries. The link in the email was www.landesk.com/support/programs. It cuts off programs when put in a browser, going to the main support page. But I found that if you put the full link into a Marketo email, then rather it redirecting to the main support page when clicked, it just shows a ...

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Public Statistics
Date Registered ‎01-28-2015 09:10 AM
Date Last Visited ‎06-30-2025 02:29 PM
Total Messages Posted 224
Likes Received 99