Danielle_Wong

Thanks for testing this out. I connected with Marketo and they did tell me this is expected behavior due to the way the winning records are determined.

Thanks, I ended up reaching out to the Marketo team and found that the reasoning for the created date being the recent one is because the recent one belonged to the record that Dynamics had. And it will always keep the create date of the winning Dynamics record even if the create date of a Marketo-o...

Are they in the right stream with those emails? Could they have moved to a stream without emails in it?

Have you activated all the remaining emails in the stream?

If helpful, I found the below from the Anima FAQ: Unfortunately, Anima export does not work for email HTML templates (as well as templates for Mailchimp). Email clients do not support all the usual HTML features.

Support said: This is an ongoing issue which is already identified by our engineering and our engineering team is currently working on the same with priority to fix it at the earliest.

Are you using field sets for your checkboxes? If so, I think you'll need to ensure the values are set. For example the values might look like:

I don't use lytics. So just some ideas... If no one has access to Lytics to remove the data points or to manually replace the wrong data and you really need the data to appear correct for reporting, can you create a duplicate program in Marketo and mark all those people correctly as clicked and have...

Do you have more exact send dates for the start of the decline?