Level 8 - Community Advisor
Joined the community 01-02-2016
Level 8 - Community Advisor
Holmdel, NJ
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Have you activated all the remaining emails in the stream?
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If helpful, I found the below from the Anima FAQ: Unfortunately, Anima export does not work for email HTML templates (as well as templates for Mailchimp). Email clients do not sup...
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Support said: This is an ongoing issue which is already identified by our engineering and our engineering team is currently working on the same with priority to fix it at the earl...
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Are you using field sets for your checkboxes? If so, I think you'll need to ensure the values are set. For example the values might look like:
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I don't use lytics. So just some ideas... If no one has access to Lytics to remove the data points or to manually replace the wrong data and you really need the data to appear corr...
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Do you have more exact send dates for the start of the decline?
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Is it possible, that you met your API call limit? Are any other fields not updating?
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I wonder if your triggers are set to only trigger so that a person can only go through it once and this person already went through it in the past?
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It appears that it was just the contact record form that was being used.
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Thanks for the help! It turns out that the users were using an old dynamics contact form version. When the current form was selected, the send email window did appear. Thanks!
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