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Re: Email Click Results for week of 2/13

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brianmcgann
Level 2

Email Click Results for week of 2/13

Hello, I saw a dramatic decrease in click performance for marketing emails sent last week for 2 of our brands. One was down 40% on click-through rate and the other was down 51%. Open rates were in line with previous results. 

Wondering if other Marketo users saw a similar decline in results? 

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Chandan1
Level 2

Re: Email Click Results for week of 2/13

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Danielle_Wong
Level 8 - Community Advisor

Re: Email Click Results for week of 2/13

Do you have more exact send dates for the start of the decline? 

Chandan1
Level 2

Re: Email Click Results for week of 2/13

Hi, Please refer this post: https://nation.marketo.com/t5/product-discussions/click-rate-amp-click-to-open-rate-decreased-overni...

Also, please log a support case.

Thanks

Chandan Singh