Kiersti_Esparz1

Hello!Marketo does note in the Unsubscribe Reason when someone is unsubscribed through our Feedback Loop partnerships and this can be accessed through Smart Lists. This articles describes how to build that Smart List - Finding Leads that are Auto Unsubscribed for Email Spam Complaints / Feedback Lo...

- There is a change to this post. It IS possible to set up multiple email tracking links within a single Marketo instance now. See the Product Doc here - Add Multiple Branding Domains - Marketo Docs - Product Docs

Thank you! I have updated the images to reflect what the instructions say. Apologies! I hope this didn't cause confusion.

Marketo offers an add-on called Email Informant that does drill down to the device used to read the email. Similar to the Litmus product referenced you would need to add a pixel to your content. With the reporting the tool offers you can see who read your campaign and for how long, drilled down to ...

Christina,You can review this blog posting for help building a Smart List by bounce category:https://nation.marketo.com/community/product_and_support/support_solutions/blog/2016/04/18/how-to-monitor-deliverability…Smart Lists: Bounce TypesCreate a SmartList for each of the major types of Bounces:Har...

Hard Bounce Category 4 - Technical IssuesThis category is describing a Soft Bounce and not a Hard BounceSoft Bounce Category 4 - Technical Issues

You may see two DKIM signatures. One is your domain and the other is a Marketo domain. If you don't see your domain also in a DKIM signature it may not be set up in the Marketo Admin console. That particular signature indicates that you are sending from a subset of Marketo's IPs reserved for low v...

Dan,Please reach out through Support on this issue to have this looked at by the Deliverability Team. There are a lot of reasons for bulk folder delivery that we would need to look into.Delivery to the bulk folder is often driven by the reputation of the individual sender. Our team would start wit...

This blog may be helpful as you review different bounce types - How to Manage Your Marketo Database for DeliverabilityThank you,Kiersti

Courtney,I would definitely encourage the use of marketing@abc.com, as long as it is a legit email address/inbox that your IT Department created for you. Because filters are looking to make sure your From Address is a real address - that last step is important. They key with the From Address is co...