Ishita_Chawra

@SanfordWhiteman Thank you!It was also the cookie setting 🙄 that was hindering the data capture in Marketo.

@megweber221 Hi!1. Check the "Global Form Validation Rule" in the admin settings for exclusions2. Check the webpage code for the invalid address exclusionsIf any/above is not setup and still the issue persists...please share the lading page URL for further exploration. (Edited/updated)

Hi @juliemarketo try below troubleshooting steps:1. send the sample from the Marketo main screen rather than from the email editor2. Check Junk- it happens sometimes 3. Check the whitelisting of Marketo IP addresses - If it is happening frequentlyAlso,Try a different browser, it works sometimesRefre...

@Vinay_Kumar This is really helpful! QQ. I can only see 3 attributes (image for reference), how to add or see additional attributes?

Interesting! Thinking about my case, where I get the quarantined email list everyday EOD where I review and release the one's I like to see. It could be a similar scenario where the server is storing it for review and once receiver releases then it is considered opened or clicked.I'm curious to see ...

Hi @ggerla If you expand the Email bounced activity type, you'll see the error details - Details: 550 [internal] [oob] The message was blocked by the receiver.And this document here explains it well what the error message indicates: Email bounces with error "550 [internal] [oob] The... - Marketing N...

Hi @ColleenODay Here are some steps to troubleshoot and resolve the issue:Check your salesforce campaign:Make sure you're integrating the right campaign Check if the salesforce campaign was updated after the previous campaign was launchedReview Program Smart list: (If using email program) check the ...

In addition to @uditmathur 's comment, you can pause and resume your nurture for specific holiday days/weeks through:1: using "Program Status" set to OFF, then switch back to ON when ready to resume. here is a Marketo Doc: Turn an Engagement Program On and Off | Adobe Marketo Engage2: Smart campaign...

Hi @nimitroongta, Please post your question in a new post for more visibility. Here is the Marketo nation article I found on bounce categories; it does not have a time stamp so don't know how old it is - Maintaining a Directory of Leads Bouncing Emails - Marketing Nation (marketo.com)