adele_briggs

Level 3

Joined the community 09-06-2021

Level 3

Marketing Systems Specialist

Grantham

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Is it possible to see if a contact has accepted cookies on the website...

by adele_briggs 11-14-2024

Hi is it possible to be able to report in a smartcampaign if a contact has accepted cookies when the landed on our website?

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351 0 1
capturing UTMs when the visitor doesn't convert on the landing page

by adele_briggs 11-14-2024

We currently capture the UTMs in a cookie and if the visitor accepts cookies, we then capture the UTM information on our forms. Because we are seeing an increasing number of visitors not accepting cookies it is very hard for us to track how affective the advertising is and we don't always see the re...

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572 0 2
Re: Selecting Company from a drop down list

by adele_briggs 09-30-2024

Apologies, for some reason I didn't get an alert until Sunday. Not sure if the alerts are realtime?

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2548 0 0
Re: Selecting Company from a drop down list

by adele_briggs 09-30-2024

thank you for the information. There is a remote service they are proposing to use called CreditSafe. I do not have the details of how this will work right now, but I'm assuming in the Company Name in Salesforce, they will do a lookup to CreditSafe database before allowing a save on the record, Unle...

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2549 0 1
Re: Selecting Company from a drop down list

by adele_briggs 09-30-2024

Thank you for this thought. You are right, the list will be forever changing. We have quite a lot of forms so would be a big job to update all the time. There would be an awful lot of companies, and scrolling down a list does not seem a great experience. It would have to be a predictive type field,...

Discussions

2551 1 0
Selecting Company from a drop down list

by adele_briggs 09-24-2024

Does anyone have any experience with capturing a company name from is a pick list on a form? My SFDC admin are looking to implement a rule where a company cannot be added to SFDC unless it matches a predefined list. I am not sure if it would be a predictive list, and I have not tested to see if a ...

Discussions

2720 0 7
Re: Trigger for a Program using API

by adele_briggs 09-23-2024

thank you for this additional information. the endpoint was the Rest api. I am wondering now if they did not have the form ID included. It is a bit of a hodgepodge atm, and my thoughts were it did not have to be this difficult. usually when I set up an API the instructions are very explicit. Thanks...

Discussions

1671 0 1
Re: Trigger for a Program using API

by adele_briggs 09-23-2024

thank you for this. I have two instances, they are both using the Rest api. The test lead came through on one, but then I discovered that 300 leads were missing. They said that nothing had changed their end, but I guess it could be that there were missing fields on the forms. I will check that. than...

Discussions

1672 0 0
Trigger for a Program using API

by adele_briggs 09-18-2024

I have recently set up a new API to capture some leads from an agency. They are pushing them to Marketo, but the trigger that I've used in the past which is 'fills out form' is not capturing the leads. What is the best way to capture these in the correct program, do I need to collect a unique field...

Discussions

1820 0 5
Chatbot. Unable to resolve a calendar agent for [dynamic chat] due to ...

by adele_briggs 08-27-2024

Has anyone else experienced the following error message? If you have, did you manage to resolve it? Unable to resolve a calendar agent for [dynamic chat] due to system error. The error seems to be intermittent, I don't seem to be able to find what is causing the issue.I have just tested and I have b...

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599 0 0