Ishita_Chawra

Hi @adele_briggs, Though I have not experienced this but can brainstorm along to see if there is a solution.How are you planning to pull the company record names?If you are thinking of your database, then wouldn’t that be constantly changing and so will the company listAlso, if there is an update in...

@SanfordWhiteman Thank you!It was also the cookie setting 🙄 that was hindering the data capture in Marketo.

@megweber221 Hi!1. Check the "Global Form Validation Rule" in the admin settings for exclusions2. Check the webpage code for the invalid address exclusionsIf any/above is not setup and still the issue persists...please share the lading page URL for further exploration. (Edited/updated)

Hi @juliemarketo try below troubleshooting steps:1. send the sample from the Marketo main screen rather than from the email editor2. Check Junk- it happens sometimes 3. Check the whitelisting of Marketo IP addresses - If it is happening frequentlyAlso,Try a different browser, it works sometimesRefre...

Interesting! Thinking about my case, where I get the quarantined email list everyday EOD where I review and release the one's I like to see. It could be a similar scenario where the server is storing it for review and once receiver releases then it is considered opened or clicked.I'm curious to see ...

Hi @ggerla If you expand the Email bounced activity type, you'll see the error details - Details: 550 [internal] [oob] The message was blocked by the receiver.And this document here explains it well what the error message indicates: Email bounces with error "550 [internal] [oob] The... - Marketing N...

Hi @ColleenODay Here are some steps to troubleshoot and resolve the issue:Check your salesforce campaign:Make sure you're integrating the right campaign Check if the salesforce campaign was updated after the previous campaign was launchedReview Program Smart list: (If using email program) check the ...

In addition to @uditmathur 's comment, you can pause and resume your nurture for specific holiday days/weeks through:1: using "Program Status" set to OFF, then switch back to ON when ready to resume. here is a Marketo Doc: Turn an Engagement Program On and Off | Adobe Marketo Engage2: Smart campaign...

Hi @nimitroongta, Please post your question in a new post for more visibility. Here is the Marketo nation article I found on bounce categories; it does not have a time stamp so don't know how old it is - Maintaining a Directory of Leads Bouncing Emails - Marketing Nation (marketo.com)