Andy_Caron3

Hi Anthony,Couple things here:An alert will go every time the campaign is triggered (I once had a user learn this the hard way when they set up an Alert off of a Batch campaign, and got over 1k Alerts that the email had been sent, one for each record). The only time you need to worry about dupes in ...

You can find me on Linkedin. Andy Caron w/ Telnyx: https://www.linkedin.com/in/andy-caron-bb507319 Connect with me there and we can find some time this week or early next week

Hi Michelle,Happy to chat with you if a quick call would be helpful. Probably an easier way to address your questions. I've used three different automation platforms and several ESPs over the last 10 years.Cheers!Andy

Hi Michelle,Am I correct in assuming that you are looking at both automation platforms as well as more basic email platforms, Marketo being one of them, and that you're trying to make a decision about which one to pick?Having gone through this process several years ago, this is what I can tell you. ...

Hi Emma,I have been an Admin for Marketo instances with both CRMs. Can you give me a little bit more detail about some of the types of customization you did?Without the full use case, this is what I can tell you:Personally I've found the integration with Dynamics to be much more labor intensive and ...

Hi Felicia,I would start by asking what you're looking to do with that information?Couple thoughts here without the actual use case:1) Are you also using SFDC? Automating completed activities for "email sent / delivered" for the lead/contact is fairly easy to do as a part of your other workflows in ...

Hi Josh,I understand all that, and our scoring IS centralized, and we've told teams NEVER to modify lead scores in programs, and we also have a sales fast track central flow, but the visibility of those fields is what doesn't work for us. I'm not actually looking to hide the feature for Change Score...