Grace_Brebner3

Hey Michael,In high traffic cases, yes this is typically true: Marketo basically has an internal prioritisation system that decides which types of processes are run at a higher vs lower priority - and request campaign flow steps are known for falling in the lower priority bucket. In low traffic case...

Hey Sue - if my response helped answer your question please mark it as correct! This thread will show as resolved and it'll help others in community who experience similar issues find the right solution

Hey Lauren,Was sent = Marketo attempted to send that person an email.Was delivered = the email reached the inbox.Basically, was delivered = was sent - hard and soft bounces. It's really up to you but personally I'd consider bypassing the whole point and having the follow up be anyone in the original...

Hey Zach,Marketo's basic reporting functionality doesn't provide by person breakdowns - typically, reports are at the program/asset level and if you want to look at the person level, you want to be looking at smart lists or the members/results tabs of programs & smart campaigns.You'd probably be bes...

Hi traffic agency...First up, fyi,Community Guidelines do encourage the use of real names and not generic company accounts - it's nice for us all to know who we're talking to But - to your questions... If your intention is to only send subsequent emails if the sub prefs form isn't submitted between ...

Just to clarify on Chris's response: in my experience this is only true if each workspace is on a different partition. "is any" rules seem to more accurately translate to "any lead visible to this partition fills out any form" than "any form in this workspace is submitted". In my instance (multiple ...

Hi Sue,I can't see any indication that actual line breaks are being inserted in some clients. I haven't done super comprehensive testing here but at a scan it definitely does seem to me that this is simply the result of line-height being relative to font-size, and font-size looking slightly differen...

Hey Jeffrey,Do you want a record of every send activity that occurred in that time frame, or do you want a list of every email asset that has been sent in that time frame? In other words, do you want a list that shows one row per email asset, or one row per send activity (where each asset can show m...

Hi Mayowa,Can you please provide some screenshots that show what you see in the editor view?When was the template last edited? It's likely that any changes you see in the editor experience are tied to a change in the template itself. I would note that sometimes I see weird stuff in the editor after ...

Glad to hear it! Please feel free to mark my suggestion as correct if it answered your question - it'll make this thread show as resolved and be helpful to others who search community with similar questions