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Hey Kristin,There's a number of things that could be causing this, we'll need you to supply the code (w/syntax highlighting please!) for your email along with screenshots of what the email does look like, vs what it should look like. If you can specify what email clients + devices you're looking at ...
Hot take: I hate folders in design studio, and basically don't use them. I have a number of reasons, but it's primarily because it's impossible to move an asset from folder to folder, people often end up creating new folders for all sorts of things, and I generally find it become much more difficult...
Hey Zach,This sounds like a classic case for a nurture program with two streams - one stream for non-activated, and another for activated. Each cadenced on Tuesdays, with either smart campaigns or transition rules to change streams and a manual list import every Monday.There are plenty of guides onl...
Hey David,You're right that there are lots of threads on this subject, I don't think you're going to find that the consensus has changed much because the functionality itself hasn't changed.Grégoire Michel's Definitive Guide to Setting up the Unsubscribe Link is still a solid guide on setting this ...
Hi Tim,If the button text colour isn't a variable, and you can't access the button HTML through the WYSIWYG, then while this is possible, it'd require you to edit the back end HTML and likely break the email from the template. That doesn't break the email, it's just not an ideal if this is an ongoin...
Hi Katie,This will be a client display issue with your html. In order to help, we'll need you to provide the HTML for the email (highlighted using the syntax editor) and for you to tell us what email client you're using, on what device or browser (e.g., Outlook 2016 desktop app on PC, Gmail app on i...
Hey Sonali,Community will be better able to help you with this if you can provide a live URL of the issue in action so we can inspect all of the CSS.Can you also be clearer in the behaviour you want the page to display here - i.e....Do you want the background of the checkbox to be white on check or ...
Hey Jason,The thread you're replying to is about two years old, you might have better luck getting responses from the community if you open a new question