Grace_Brebner3

Hi Hayley,I actually do basically exactly this (minus the SFDC part) in my instance. For me, running an instance with multiple brands all on custom unsubscribe fields, it's enormously valuable as it enables me to report on unsubscribe rates using the program performance report (adding channel tag co...

No problem, Lucas If my suggestion fixed your issue it'd be great if you could mark it as correct so that this thread shows as resolved - it'll help others with the same problem find the right answer!

Hey Lucas,This is an error that often comes up when you're trying to clone a program that uses a template that isn't shared to the other workspace (not a very helpful error message, I know). You might want to check what email/landing page templates are being used, and whether those are in shared fol...

Yeah - what Pamela said. Support are the only ones that can delete fields once they've been used, and it just gets INCREDIBLY messy as an instance scales and ages if you're creating custom fields left right and centre for one-off needs. You want to be only creating custom fields for things you ABSOL...

I've also had this a couple of times where is just seems to be a weird bug in the template saving process - first things first, I'd try validating the template code and reapproving it

Oh there are so many things, and this is such a good question to be asking. To keep it short, the number one thing I would say is naming conventions. Decide on your naming conventions and get them on LOCK - make sure they're followed consistently and don't be lax on it. There's tons of stuff in comm...

Hey Sophia,To be clear: the email you sent isn't part of the engagement program, but clicking on it should make you a member of it?You can set this up pretty easily with a single smart campaign with a trigger for clicks link in email (you may want to restrict this to a few specific links). You can t...

Hey Michelle,Marketo forms don't inherently submit the data to an email address - instead, data is submitted into Marketo, and can then be populated into an email alert which can be sent to your team (a "sales alert", which is most likely what you've got happening here).To find out whether this is t...

Great callouts - I think most marketing teams understand that video is powerful, but too few are harnessing that power effectively like this!

Now we just need a "pets of Marketo" episode introducing Meatball & Tater Tot Katie Pedroza‌