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Hey Calvin,We logged tickets with Marketo support and they've said that universal ID only works for different instances under the one account (e.g. production vs sandbox) and wouldn't allow me to switch between my different unrelated clients under the one ID (posted this idea on their recommendation...
I love the idea of Universal ID but was really disappointed to discover it only works with multiple instances under the same account.As an agency partner I'd love to see the ability to use Universal ID across multiple accounts, too. It'd streamline our lives, and probably make instances more secure ...