Vivian, also check that you are emailing the email address she uses to unsubscribe. Let's say you are emailing her @domain1.com but she is unsubscribing from @domain2.com - I have ...
Nathan, there is no out-of-the box report that will tell you that, but if you have set your progression statuses to FILLED OUT FORM or similar, then you could create a program perf...
Hi Jake - Really hard to answer without seeing. But, this is where I would look first:1. If the value is a picklist, has the value been changed? Is there maybe a blank space that w...
As Grant said - the activity log is lost so I tend to shy away from deleting records, unless it is necessary (budget constraint is the most common reason why). You could do a "wake...
You could ask Marketo support to slow the sync. I think the default is 5 min or so - you could slow it to 15. It would create a bigger window for people to update the records but i...
Hi Joanna,I have not had to solve this issue before, but I would look into using segmentation and snippets for this purpose - here is an article that explains how to go about it: M...
Nested smart lists put a lot of strain on the system. I have seem them fail and break a campaign so if you can find another way to achieve the same result, I strongly encourage you...
Dane, just ensure you are not blocking fields that will prevent other things in Marketo from working. If you have a lead lifecycle program, for instance, and stages which react to ...