Darshil_Shah1

Thank you so much, @Katja_Keesom and @Michael_Florin for this additional scoop! I'm sure, @cizhuang and other readers would appreciate all of this. Love the way we collaborate and share our different perspectives, gotchas, and learnings with everyone here. I also learn a lot from everyone's answers/...

Congratulations on your first Marketing Nation post, @hlawrence! With the recipient time zone setting turned on, the Nurture cast starts sending emails starting the earliest time zone (UTC +14:00), and this is applicable to all the casts, not just the first cast. If you add the content after the ca...

Just use the email script token for this. Make sure you output the fully formed hyperlink ( through ) from the email script token instead of outputting the URL (https://www.google.com/?email=aaa@bbb.com) alone. ABC Also, just putting it out here that I'm not a fan of putting PII in the URL. Is there...

What exactly do you mean by "stuck in wait step"? Technically, people will come out of the wait step only after they're done waiting for the stipulated time. If you re-request the campaign for people, they will start from the flow step#1 if and only if the campaign's Qualification rule in the Schedu...

With the native sync, a Marketo-only record won’t sync with the CRM unless you sync it with the CRM explicitly (using Sync Person to Microsoft flow step) or it gets synced through the implied sync actions (e.g., Add to Microsoft Campaign flow step). Once records are synced with CRM, the native sync ...

@anne_sample_f5, that makes sense! Thank you for getting back. Hope you were able to update the users and the expiresAt datetime format worked for you. If not, feel free to let us know and we'd be more than happy to help. 🙂

Hey, @Danielle_Wong! Engagement programs reference emails via their email asset ID and not by their name/content in them. So, even if you completely change the content/name/etc., if the person has already been sent the email, the engagement program won't send them again. As you would know, ID is a s...

Would this allow for different types of emails? Would be looking to send a different emails as the client hits 6/12/18/etc month milestones.Yes! As a matter of fact, with the email assets as stream content, engagement programs don't re-send the email if it was already sent to a person previously. It...

@RobShi wrote:Thanks for the feedback and noted on the order of flow steps.To sanity check - if a record had a "Client End Date" of 19/03/24, it would be removed from the flow tomorrow morning?This person would wait in the campaign for 6 months, and then they'd be removed from it as their Client End...

Woah- never seen this! @nsildeyna, as Sandy says, you should open a P1 support ticket! I'd also include this video so that they're clear as to what is happening.