Darshil_Shah1

Instead of adding people to the engagement program right away, why don't you add them after a wait step of 2 days first? Of course, you'd need to add people to the engagement program via the smart campaign flow step instead of just relying on stream transition rules that don't have capability of add...

Hmm..interesting! Do you have any custom JS added to the page that might be hiding values upon select? Are you able to share the page so we can see the issue in action?

Just to be clear, do you see just one Request Campaign activity in the log or are there others below the one in the snapshot?

If a person's first web session originated from an external/referral site with UTMs, and then they visit the website via the direct site, the first session will end and a new session is opened related to the web-direct. Form fill and lead creation touchpoints would be associated with the web-direct ...

Okay, you're seeing that duplicate error because most likely you have a custom de-duplication rule set in SFDC that is preventing duplicate record creation in SFDC. Additionally, I'd double-check whether the contact records that aren't syncing to Marketo are even accessible to Marketo's sync user pr...

That's the Durable Unsubscribe functionality kicking in! It basically is an OOTB system functionality that ensures that a person who has unsubscribed from your email will not be re-subscribed without them re-subscribing again. Marketo maintains a master email status record for each person, which is ...

Agreed with @Christiane_Rode ! How (and also to what level, i.e., do you want this for all programs/just selected programs) you're planning to use the info in SFDC should drive how you pass the data over to SFDC.

The program status doesn't get updated automatically. You would need to create campaigns to update the Program Status based on the person's respective interaction, e.g., update program status for people who opened email to Opened, clicked email to Clicked status, and so on. FYR, this would go in the...

The "in past 24 hours" operator in Marketo refers to the updates/date of activity in the past 24 hours (irrespective of the smart list run time). So, if your smart campaign runs at 9:45 a.m. on August 1st, it will include people who have been updated in the past 24 hours, from 9:45 a.m. on July 31st...

Yes, you can change or edit the sync user's credentials. See the following steps for pulling this off:Create new profile and user in SFDCAssign the correct profile with the apt permission setNote all the existing sync user info just in caseGather the new user's credentialsPause the SFDC syncGo to Ma...