Darshil_Shah1

I'd recommend creating separate content offer programs and smart campaigns (or even email assets if you/people who are reading this thread using them instead) in order to send the same content 2x. When using a nested program, the decision to send an email to a person is based on the program membersh...

Hmm- true ‘dat! I’ve had my feet in instances housed in several different pods for quite some time now, but I haven’t heard about such planned outages that would disrupt the loading of forms and LPs (not to jinx it). Btw, still curious about knowing which pod OP is talking about. Also, @D_oo_mi1, if...

Why don't you set the EP stream to run M-F 9 AM, and have a smart campaign that changes the engagement program cadence of people who received content from the EP to the Paused state, adds them to the wait step of 30 days that must end on M-F at a time little before 9 AM, and then changes the cadence...

Well, I believe there's a thin line of difference b/w transactional and operational emails; the former is sent as a part of the transaction initiated by the person - e.g., order confirmation, order updates, etc. However, the latter are sent to communicate crucial information that everybody on your l...

@Paulina, we might need more details here as to what you're not seeing in the Marketo program and deets around any setup you have to add people to the program. Do you have a campaign that adds people to the Program to a specific status upon Drift activity or is it something else? AFAIK Drift adds ne...

Below are some of the top reasons why a smart campaign would run into execution errors:Invalid smart list: The smart list that is used to qualify leads for the campaign may be invalid. This could be due to errors in the filters or triggers.Missing assets: The campaign may be missing assets, such as ...

What data center/pod is your client's instance on? You can find that by going to Marketo Admin > My Account > Support Information > Data Center. Also, has Marketo shared the window for this maintenance activity? Since this is a planned activity, I'd at the very least expect Marketo to display some s...

Thank you for adding this, @Katja_Keesom! I swear I had this in my mind when I started writing the answer, but then I got into the weeds of answering all the questions and I missed it. @Guitarrista82, in general, you'd want to either use the custom nurture program setup with smart campaigns/wait ste...

@Guitarrista82 wrote:Hi Community,We are launching a big marketing initiative in two days (yes two days!) and I have been testing using embedded smart campaigns in an Engagement program like crazy. A few questions have arisen: With emails embedded in the Engagement program, is it possible to disab...

Here are links to the Bulk Activity Extract API and regular non-bulk activities API (use bulk over the regular for larger data extracts). Use the get activity types endpoint to get the IDs of the activity types you wish to export (you'd need to reference activity types you wish to extract in bulk/re...