Darshil_Shah1

If you're building a suppression smart list, then alogn with the the filters to identify competitors, you can also include the "Not Filled Out Form " filter in AND (also add the Web Page or Referrer constraint based on whether the page is a Marketo landing page or an external landing page).This inac...

There can be multiple things you consider checking here-Was this trigger campaign active when these people had their program status change activity?Were the campaign qualification rules in the Schedule tab set to allow people to flow through it? In case the person had flowed through the campaign pre...

Well, technically assets local to a program have its name included as a prefix (e.g., .), and the landing page's name makes up its default URL, which could be changed via URL tools as you have mentioned. Including the program name as a prefix to assets' names actually allows users to have assets wit...

Well, you can always add the email activities in the email performance report with the "Date of Activity" constraint added to it. However, I don't think you'd be able to get the exact time stamp of those activities directly via the email performance report. Nonetheless, if you have Revenue Cost Expl...

@ThaísMacedo, the issue pertaining to CRM and API sync was resolved over the weekend. If everything checks out regarding the campaign setup, SFDC, and campaign sync being active, you should now see the campaign appearing in the dropdown.

Is this a Marketo landing page? If so, if the form is added to it via a form element (not via embed form JS), you'd need to approve the landing page too to see the updated approved form on it. A landing page with a form added to it via the form element automatically goes into Draft mode when a form ...

You’re welcome, @sparashar! Glad to be of help.

@sparashar wrote:Hi All-we are trying to send MQL notifications to the appropriate sales reps but the issue is that the Sales Owner (Lead Owner/Contact Owner in CRM) or Account owner is not the field that we want to use as the recipient of the emails. So, for now we add the actual recipient of the e...

To add some color, the error, "Failed: DUPLICATES_DETECTED: Use one of these records?" is a message Salesforce is sending back to Marketo, rejecting the attempt to sync the record. This means there's a setting in SFDC preventing duplicates from being created, possibly due to a custom deduplication r...

Oh, I got it! Most likely the Adobe ID you're using to log into the Adobe Experience Cloud apps isn't added as a Dynamic Chat user in the AEC admin console. This could also happen if there's a mismatch between the id associated to your Marketo and AEC - Dynamic Chat user accounts. You could check wi...