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That has to be the Preheader text, either being added via the Email Settings or via the editable section in your template (module added at the top of your email), instead of using the Marketo default feature (this is the route users go for adding dynamic content to the pre-header).
According to the simple description provided by Marketo, if a person is pulled into a stream, they should receive the email on the set date and time, but that doesn't happen. Yes, that's still the case, but given that the person is still emailable, and by emailable, I mean:Unsubscribed = FalseMarket...
Well, when streams 2 and 3 were cast, was your test record in either of them (you should check the person's activity log to find the Engagement Program Stream Changed activity in it)? Even if a person is in the stream, if they're not marketable or have reached their communication limits (set in Admi...
Interesting! Thank you for the update, @Vinay_Kumar! I hope we could have gotten to the bottom of this by viewing snapshots and validating whether it's a platform-specific issue (bug or something, which is rare, particularly in engagement programs in my experience) or just something that's being ove...
Well, if I'm not missing anything here, then the number changed as per the criteria (constraint, to be precise) in the filter from opened from a mobile device to opened not from a mobile device. Emails with activities as per the set smart list and setup in the report would only be shown in the email...
Are you able to share a snapshot of your test record's activity log? And, do you see this campaign queued in the Campaign Queue? This could happen if there are other higher-priority campaigns still processing or waiting to process because of high loads. Lastly, the Not Filled Out Form "Demo Form" in...
You are very welcome, @nhabischWings!
Thank you for the details, @mainata! You can probably use a wait step or stamp the date on the field when the email needs to go out, and then use it to send emails using a batch campaign instead of using engagement program for this.
Well, the person would end up being in the stream for which they qualified at the last (due to the latter activity)! People would be sent the email if they're in the stream during its cadence (of course, they need to be marketable and shouldn't have reached their daily or weekly communication limits...
Hello! Well, that isn’t a problem/bug- that is how Marketo’s Engagement Program work. The trigger based stream transition rules only pull people into the respective stream. Once added, the person won’t be sent an email until the next cast (as configured for the respective stream). The people added t...