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Can someone explain why the email performance report, and the Standard Program reports dont match. The performance report says we delivered to 10k+, but when we clicked on the program, the summary of members was only 9,860. Any help would be greatly appreciated!
I would think that the leads count from the email performance report would equal the click names in our smart list (clicks link in email) but their is a delta. Any clue why this is happening?
Got one in this morning...Case #00197152Wanted to see if this was something others are seeing...but it looks like not.
Is it just us, or does this happen to others? When I pull an email performance report for a campaign, every time I refresh, the numbers change. I can understand the clicks and unsubscribes changing...but we are running into the issue of delivered goes down, and soft bounces goes up.
We pulled a smart list of leads with no first name, last name or email address. Looks like we have quite a few within our system. If fields are required within the marketo environment, how are these leads created?
We had a campaign run where there were over 300 page reviews. But when we pulled a smart list on who viewed web page, only 3 names showed up. Anyone know why the large discrepancy?
Alison - some of the issues we had was that the url was not populating correctly in the email (through a token), once someone registered. And when we got this corrected, no passcode was ever required for the person to get into the meeting room, and it also opened up the meeting room without a host ...
For Adobe, Marketo engineers are working with Adobe for a fix. Just heard that this morning.
Is it me, or do you notice that the numbers within the reports change when you refresh the reports...and not in a good way.For example, one day hard bounces are at 100, the next day, they are at 88. or delivered is 34, 997 and the next day it goes down by a few.If this is the case, what is the caus...
We LOVE Adobe, but it does not necessarily integrate with marketo that well. Would love to hear what others say, along with how well that provider's archived recording looks.