Marketo reports buggy?

Karen_Black
Level 5

Marketo reports buggy?

Is it just us, or does this happen to others? When I pull an email performance report for a campaign, every time I refresh, the numbers change.  I can understand the clicks and unsubscribes changing...but we are running into the issue of delivered goes down, and soft bounces goes up.
Tags (1)
2 REPLIES 2
Anonymous
Not applicable

Re: Marketo reports buggy?

Hi Karen,

What you're describing is unusual and we need to look at your data.  Can you please email support@marketo.com with the name of the report and a description of the problem?  Thanks.

TJ
Karen_Black
Level 5

Re: Marketo reports buggy?

Got one in this morning...Case #00197152

Wanted to see if this was something others are seeing...but it looks like not.