KCS_Integration

IssueMarketo forms that are embedded on external web pages see loading errors. Examples of this could be that the fields load with delay, or once submitted the form lags before mov...

IssueWebinar attendance still has not updated 24 hours after webinar was completed. SolutionSometimes Webinar providers can fail to update attendance to Marketo. To refresh the at...

IssueClicking "Automatically copy over from HTML" or "Copy from HTML" in the Email Editor fails to copy the contents over to the Text Only version of the email. SolutionThis can o...

IssueWhen approving emails, the system shows the following error: "Note: detected the following lines in text version that are longer than 1000 characters: Line 6 and they are not ...

IssueHow "And/Or" logic is applied to constraints in Smart List filters and triggers. SolutionIn Smart List filters, additional constraints act as "and" logic. Example: W...

IssueValues in a form field are not showing in the preview or live form even though the value is in the picklist for the field. Visibibility rules for the field are enabled. Solut...

IssueToutApp admin needs to add or remove users from a subscription SolutionIssue Resolution 1. Log into Toutapp.com2. Click "Settings" located under the gear drop down menu in th...

IssueThe "Make Dynamic" button does not appear in the drop down gear menu when an image is clicked in the email editor. Solution1.Click the image in the editor twice 2.Click the ...