KCS_Integration

IssueIssue DescriptionIf a page is not loading in your browser for Marketo, this can sometimes be due to network related issues. We can help troubleshoot by using a HAR file from t...

IssueIssue Description Outlook plugin gives an install error: "Registration code invalid." SolutionIssue ResolutionThis is normally caused by a faulty installation or problems...

IssueIssue DescriptionGet the error 'Cannot get email content- Customer does not belong to any POD' when the URL from the 'view as webpage' link is forwarded for review Solutio...

IssueIssue DescriptionPersons do not trigger Smart Campaigns as expected when using the REST API 'Push Leads to Marketo' endpoint. SolutionIssue ResolutionMarketo utilizes a s...

IssueIssue DescriptionSmart Campaign within a default program has members but these are not displaying under the results for total program members or in Program Performance reports...

IssueIssue DescriptionYou would like to change the order in which the emails are being sent to leads but some of the leads have received several emails from the stream already. If ...

IssueIssue DescriptionAn email has been added to multiple streams within the same nurture program, for example stream 1 and stream 2. Would a lead that received the email in stream...

IssueIssue DescriptionNot receiving device authorization email when attempting to login from a new device or from a new location the system. SolutionIssue ResolutionThe main reaso...

IssueIssue DescriptionCertain fields that are in your Facebook Lead Ad forms are not populating on the lead when it is created in Marketo. SolutionIssue Resolution 1.) Check th...

IssueIssue Description'Members by Status' Not Shown on Engagement Program Summary - Only 'Members by Stream' SolutionIssue Resolution The 'Members by Status' section that you c...