Having the Same Email within Multiple Streams in a Nurture Program

Issue

Issue Description
An email as been added to multiple streams within the same nurture program, for example stream 1 and stream 2. Would a lead that received the email in stream 1 receive the same email from stream 2?

 

 


Solution

Issue Resolution
No, Engagement Program will still apply the rule of not sending the same email to leads more than once as long as the email ID in stream 2 is the same from stream 1.