IssueDo users within a Marketo instance get automatically subscribed to receive emails about upcoming Marketo webinars?
SolutionUsers with a login in Marketo are not automatically...
IssueLead was created but does not appear in the expected Workspace in the Lead Database.
SolutionCheck if there are any assignment rules that the lead may have qualified for a le...
IssueAn Email Performance Report in Marketo was exported and opened in Microsoft Excel and the email open percentage and average click percentage is calculated using the AVERAGE fu...
IssueThe deep link in a Marketo email does not redirect to the designated App.
SolutionBy design in Marketo, when tracking is enabled for a link, the link will be wrapped with a ...
IssueError when linking/re-authorizing Marketo Launchpoint service with Google AdWords: "Oops.. Something went wrong, please contact Marketo Support"
SolutionBefore attempting to ...
IssueIssue DescriptionA field cannot be hidden, renamed, remapped, or merged into another field while it is being used by any assets in the system - where do you find what is using...
IssueWould a requested campaign via API show in activity log if filtered? Ex: You request a campaign, and the lead does not qualify due to a filter. Will the activity log show the ...
IssueGoogle Adwords gives the error message " This Google AdWords account is already connected to Marketo and can only be used once. Revoke access in your Google account settings a...
IssueBest practices for trigger campaigns.
EnvironmentThis applies to all Marketo users who are utilizing trigger campaigns in their marketing activities.
SolutionMarketo's trigg...
IssueWhat is the difference between Program Status Vs. Person Status?
SolutionPerson Status is an attribute on a record and is an over all status for the record. An example would ...