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Newly Created Leads Not Available to Expected Workspaces
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Issue
Lead was created but does not appear in the expected Workspace in the Lead Database.
Solution
Check if there are any assignment rules that the lead may have qualified for a lead partition associated to another Workspace (e.g. Workspace B)
https://docs.marketo.com/display/public/DOCS/Assigning+Person+Partitions+with+Assignment+Rules
Check the lead's activity log to see if the lead's partition was changed after it was created to another partition associated to another Workspace (i.e.
single flow action
or via a smart campaign)
Labels
(1)
Labels:
Workspaces Partitions