Katja_Keesom

In addition to the suggestions from the Beth and Philip, here's another basic check. Did you actually activate your engagement program? In the Setup tab of your engagement program there's a setting called Program Status. If that is set to Off, nothing will happen.

Currently there are two versions of MCE being offered and you can choose which one to take. Did you take the old one https://spark.adobe.com/page/5mFIv2owp7cgi/ or the new one https://spark.adobe.com/page/MhtxDQkUfbjQI/?

Was importing some things yesterday and can now confirm that the import will fail if there is an issue with a field that does not match, so you need to remove the reference to that field in your source program before you can import it. Don't forget to restore the reference in your source program whe...

Hi Charlie,Not sure how the two elements of your question correlate, as a program and a database field do not necessarily correlate with eachother. In general:If you have the Program Import feature enabled (Marketo Support can do this for you), yes you can import a program from one instance to the o...

Hmm, not sure what exactly is going on there, but the standard behaviour is that hidden fields do not leave blank spaces. So I would have a look at your lp template code rather than the out of the box Marketo functionality.

I have noticed that smart lists do not always process the latest changes all that quickly. Can you actually see an activity registered under these "strange" people to reset the score to 0?

I have experienced something like this a while back, with the browser of the user filling out the form being the most likely culprit. This was an old version of IE if I remember correctly.

Hi Kristal,I think your problem is not so much with the flow, but with your smart list determining who enters the flow and when. Assuming after two email A sends people should not get email A again, you can add a filter to your smart list to say "Not was Delivered Email A". That will ensure each per...

And to add insult to injury, you also need to take into account you won't see all page visits, depending on whether your lead accepted cookies or not. So your combination will always be off in both directions.

When you look at the My Tokens section of a program, I bet you have a token type "Email Script". That is where you'd use Velocity to set up a velocity script. Looking for the word Velocity in your instance you will indeed not find it.