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@Bruce J definitely a good point... offboarding employees doesn't need any more complexity!Of course, we don't really know why the OP's company wants to use Marketo for internal emails -- could be just the HTML builder, or it could be click tracking and the ability to filter and segment. Not all of...
@Robert if you sync over fields from Salesforce that indicate a contact's last sale date, you might set up a flow to add Tasks to have your Sales folks call the ones that are active but aren't reachable by email. I admit we don't currently do this... but we should!
@Josh true... but Marketing emails may be intentionally synced to SFDC for would-be "internal" users (we do this, in part because some people are also board members and therefore receive internal and external emails, and in part because the Marketing team feels better if they are on lists themselves...
I can understand the appeal. If the Marketing people typically have another tool they use for mail blasts (or try to use Outlook or whatever) and they'd rather use the Marketo builder, it makes sense.The drawbacks IMO are:Moden internal mail servers like Exchange are storage-efficient when sending d...
@Andy you can use dig, it's the industry standard and exactly the same idea (that's what I actually use but I didn't want to require you to download anything).
@Todd I haven't seen any activities drop out like that (bearing in mind that only the first activity of each type each day is synced, by design).Are you sure those other emails weren't Sales emails?
For us, MessageLabs -- which we ourselves use -- was swallowing (i.e. silently deleting) our messages at a certain point, though everything content-, DNS-, and blacklist-wise looked good to us. We were asked to run the report to get an approximate % of our lead database that did not receive emails ...
Liked for "to avoid having Sales write in nasty comments that accidentally get displayed back to the lead". It's always good when we talk about real-world stuff!
I've done exactly this report, but didn't bring the results back into Marketo -- bear in mind that even if you bulk-update 300 leads at a time you can use up a lot of your 10,000 API calls per day.All I did is a dump to Excel, then ran the results through Windows' built-in nslookup. Remember, MX re...
It sounds like using the API's Request Campaign method, with which you can pass ad hoc tokens used in outbound emails, would help: http://developers.marketo.com/documentation/rest/request-campaign/