Beth_Massura

Re: How 2B Fearless with Fearless 50 Member, Jess Kao

by Beth_Massura 03-31-2019

Fearless =/= without fear. Great concept!

Blogs

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Re: Adobe Experience Platform Launch: The Next Generation of Tag Manag...

by Beth_Massura 03-30-2019

Our analytics team mentioned we already have Launch but I'm looking forward to learning more about it myself, especially as it pertains to Marketo tracking.

Blogs

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Re: Meet Marketo, an Adobe Company - 01

by Beth_Massura 03-30-2019

I like meeting the people behind Marketo! We get a chance to interact with our CSMs and support techs, but there are a lot of folks making things happen behind the scenes. Seeing faces and names and what their passions are (both at Marketo and outside of work) increases the sense of community that M...

Discussions

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Re: Email Program Approval Bug?

by Beth_Massura 03-30-2019

Hi Ian, that looks like it could be a bug. An email send program can't be approved if the scheduled time isn't at least 15 minutes in the future, so it's not like it could have somehow been unapproved and reapproved (which seems unlikely anyway if the approved time keeps updating to the current time...

Discussions

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Re: Fearless Forum 06

by Beth_Massura 03-24-2019

Image editing within Marketo will be awesome; most of our users don't have Photoshop. Hope to hear more at Summit about where that feature is on the roadmap!

Discussions

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Re: How can leads update their email address

by Beth_Massura 03-08-2019

Got it; thanks! Do you happen to have any examples?

Discussions

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Re: Marketo Service: AutoMerge for Deduplication

by Beth_Massura 03-08-2019

We found that unfortunately Marketo's service wouldn't work for our instance because you can't use "if" statements. We wanted the record with a particular field set to "true" (if there was one) to be the "master record" (retained field values), but that wasn't possible. You only have the choice of k...

Discussions

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Re: How can leads update their email address

by Beth_Massura 03-08-2019

Ah; this is why I asked the question! Do you display their current email address to prevent someone from accidentally changing someone else's record (like if they had been forwarded an email and clicked on a link)? Any other considerations?

Discussions

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How can leads update their email address

by Beth_Massura 03-08-2019

How, if at all, do you enable leads to update their email addresses on file in a way that associates the new email address with the existing record? Is done it via a separate portal that feeds to Marketo? Does a staff member manually update Marketo records if/when the person replies to an email aski...

Discussions

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Lead Management
Re: Champion Tips and Tricks with Brooke Bartos

by Beth_Massura 02-20-2019

Interesting; we hadn't been doing more than the auto-generated text version. Your point about certain industries blocking html will make us rethink this!

Discussions

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