ChristinaZuniga

Hi Robert Pugh​, in the support portal where you submit cases you should see a tab to manage authorized contacts and then there will be a list of your users who you can select from. If you don't see this tab, you might not be authorized to select authorized contacts, but you can fix that by opening ...

I agree with Sanford and Greg that this isn't standard, but there are things you can do depending on your set up. You could create one form that has:standard fields you always include such as "company". This would be really helpful for things like country where you want a picklist and might have mad...

In that case I would open a support ticket. I didn't have issues with for any of my webinars this year. I don't have an upcoming webinar scheduled, so I can't test right now (I am on limited events in ON24).

Vipin Kansal​ when you look in ON24, are they being properly registered or does it show no one has registered? This way you can narrow down if it's ON24 or Marketo causing the issue.

Hi Nick Hajdin​, I use ON24 and the member URL token works in my calendar files. I put a 5 minute wait step before sending the confirmation that has the calendar token - have you done that? Sometimes it takes a few minutes for ON24 to fully register someone and return to Marketo that custom URL.

Love the point about documenting what you're doing! So often we're asked to move so fast that documentation falls to the wayside, but it is incredibly important. That's my fave tip

Great episode! Bizible's founding story resonates and is something many of us are trying to solve now I'd like to see 1:1 interviews with the 'go to' people in Marketo, people we should know about and can help answer our questions like support, engineering, product, etc. Hopefully people who like to...

Filled it out

Hi Matt Rodriguez​, the first thing I would do is identify different areas of your database that you can target. Whether that's through what they've opted into / have implied opt in, persona or via segments, you need to break up your database. At my previous job we broke down by product interest and...

I have a process that works partially using native SFDC and Marketo functionality. My SFDC admin has a field that calls the 18 character ID of each lead and contact, he's shared that to my Marketo instance. Then I just have a batch campaign that runs nightly that says "Lead 18 character ID missing A...