About STO555

STO555 · ‎10-21-2020

Thanks Sanford, your explanation is great and if that can be done I will reach out to a Marketo API developer. If its not real time its fine and one open recorded per unique record is fine too. Thanks for your help. AH

STO555 · ‎10-20-2020

Can anyone recommend a really GREAT, experienced Yahoo Deliverability Expert that specializes in Yahoo sends? Many Thanks! Alon

STO555 · ‎10-19-2020

Is anyone else out there encountering issues with transactional emails not recording opens and clicks? We have been trying to solve an issue where transactional emails which we rely heavily on in our company are not systematically recording opens and clicks. We found out that Marketo is setup in a way that for opens/clicks regardless of what type of email, Marketo only records one time per record. We cannot create multiple records each time a transactional email is sent since it is too time consuming and inefficient. Does anybody know a workaround or third party solution to having transactional emails record if someone opened/clicked them? Has anyone tackled the same problem and found a solution or workaround? Any help will be greatly appreciated. Thanks! Alon

STO555 · ‎05-29-2020

I am trying to find out the best way to solve this issue. We just recently found that one of the forms in our website didn't upload the new signups into Marketo. These people who signed up for a subscription product have remained for a month or two stuck and now we are trying to delicately re-engage the leads. We have come up with an email to send to them but we would like to formulate the smart campaign in such a way that it won't deploy the Welcome Letter email the moment we add them to the product Subscription. Generally once a new lead is added it changes the data value and they automatically receive a welcome email, in this case since its been a couple of months we don't want that to happen. Does anyone have any recommendations as to how we can add them to a subscription without them receiving an autoresponse welcome email?

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Date Registered	‎04-13-2020 06:03 PM
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Re: Transactional Emails not recording Opening

Yahoo Deliverability Expert

Transactional Emails not recording Opening

How to add a subscriber to a product list without ...