STO555

I am having the same issue. We have a customer who is on a paid active smart list and they canceled their subscription and yet they are still qualifying for this smart list, so I am trying to remove them however, just like in your case, the only option is 'remove from list' which doesn't help since ...

I deal with 550 bounces almost on a daily basis and we have attempted to call customers back to confirm that the email address is correct and in some cases there is no problem. I would recommend to use the services of a data cleanup company, like Fresh Address, that scans your email addresses and le...

If I am understanding the question correctly, I would ask what you are trying to achieve so I can give you a better answer to your question.

If you have a triggered and ongoing smart campaign going, even if you make changes it won't affect the people already in the flow, in fact it may even complicate things. Best is to pause or remove from flow just like Christiane noted.

I would recommend TWILIO hands down. You really have everything you need and they offer a great service if you run into any issues.

Thanks Sanford, your explanation is great and if that can be done I will reach out to a Marketo API developer. If its not real time its fine and one open recorded per unique record is fine too. Thanks for your help. AH