Danielle_Wong

Hi Akshay, Thank you for the quick response to my question. Is it as simple as copying and pasting javascript code or would I need a developer involved?Danielle

One more thing, if a contact was SENT an email, I don't want them to be a SFDC campaign member. I only want open, clicked, and engaged to be SFDC Campaign sync member. Is that possible? OR will I have to skip setting the Salesforce Campaign Sync and create triggered smart campaigns to the SFDC campa...

So I implemented this for my first campaign, and it was only sent to contacts (customers), but somehow leads became a part of the Salesforce Campaign, and also a bunch of contacts/leads without email addresses were added to the campaign.Also, the number of emails opened and clicked are not matching....

Got it!! Thanks Gerard! I wasn't sure what those numbers meant when I came across them previously. You are amazing!!Thanks again for all your help!!!

Thank you for sharing the screenshots. It all makes sense! For my organization, the clicked is a separate status > Clicked. Engaged is when someone fills out a form for us. But I get the idea. So if I do 4 smart campaigns for email sent, opened email, clicked email, and engaged. Should I have to wo...

Thanks Trevor!!That makes sense. I appreciate you taking the time to clarify these things for me.

Hi Trevor, this is great! I'm thinking we might need to update our processes to look more like how you and Gerard seems to be doing it. I provided another example of what I have set up and was curious if what I have will basically work the way your method does.Thanks again

I'm just trying to clear up some confusion I came across. In my previous reply, I provided a smart campaign I have. The smart list pulls in people in a smart list, and the flow within the smart campaign has 2 flow steps. Step 1 is to send email. Step 2 is a Change Program Status that I believe updat...

So under your Email Blast example. Item #2. Is there a trigger here?