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Earlier this month Laura Atkins over at Word to the Wise (great blog!) talked about the AOL/Verizon merger. "Last year Verizon bought AOL. As part of that merger some @verizon.net email is being migrated to the AOL backend. FAQs published by Verizon say this change is only affecting users in FL, TX...

What is it?The List-Unsubscribe header is in the unseen header portion of email messages. Recipients don't see the header itself but if the receiving email network leverages the List Unsubscribe Header recipients will see an Unsubscribe button they can trust to unsubscribe from future messages. The...

*Updated in September 2024 Barracuda Spam FirewallAdvanced Threat Protection The Barracuda Email Security Service includes a rich set of inbound and outbound email filtering policy options, including anti-spam, antivirus, rate control, IP policies, sender reputation and more. The optional Cloud Pro...

Navigate to your Domain Management page and chose the domain you are setting up the subdomain for to begin.Once you are in the management page for the domain you chose Add Record, see image below. At this point you start to build your subdomain. You will be adding a record in thr...

Are you frustrated by an SPF record that is not valid? One of the most common reason an SPF record will break is because it is including too many mechanisms.Are you looking for a quick win to make sure your SPF record is valid? Don't use the include:salesforce.com mechanism but instead use the inc...

*Updated in September 2024 Proofpoint is a cybersecurity and compliance company that protects people, data, and brands from advanced threats. Its flagship product, Proofpoint Email Protection, uses AI-enabled filters to analyze incoming emails for known security threats like spam, phishing, and malw...

*Updated in September 2024 When you add the Email Invalid Cause to display as a Column to any of your Deliverability Smart Lists, you will see a code value*, and potentially a suffix as well, to help you understand the reason for a Hard Bounce. Soft Bounce reasons can't be viewed through a Smart Li...

Gmail has started labeling mail that is sent without encryption with a broken lock icon . Email encryption in transit (TLS)Gmail supports encryption in transit using Transport Layer Security (TLS), and will automatically encrypt your incoming and outgoing emails if it can. Some other email services...

*Updated in September 2024 Cloudmark is a secure email gateway that uses fingerprinting technology to block spam. Cloudmark has a broad footprint of networks who leverage their technology including small and international ISPs, mobile operators, hosting providers and registrars in 165 countries. C...

*Updated in September 2024 Identifying Unsuccessful Email AddressesOption 1: Import Marketo’s Deliverability ProgramOption 2: Creating your own Smart ListsSmart List: Chronically Bouncing AddressesIdentifying Chronic Non-Responders/UnengagedIdentify Chronic Non-RespondersReviewing Specific Bounce T...