Dave_Roberts

It might be worth mentioning as well that sometimes when you forward an email, say to a colleague or reviewer instead of sending a direct email you might also experience this issue. This might account for why you're having difficulty recreating the issue as well? Usually by the time an email lands i...

Hey Will,I think that mktoDefaultSnippetId="" is part of the email template syntax and not a part of the Landing Page syntax for snippets.I haven't had any luck including a snippet by default in Guided Landing Pages. Here's a few links to the documentation for each, it looks like the syntax shows up...

Hey Sophia,Is it possible that you used the "Edit Code" dialog within the Email Editor instead of making these changes at the template level?I've seen this happen before when the code is edited here, locally on the email asset itself. The result of most edits in the "Edit Code" screen will break the...

Hey Pete, I've also had inconsistent results when trying to hide stuff for mobile in email. Another approach to this that might be more effort is to think about this the other way around and coding the image to be hidden and then using media queries to show it at larger sizes - which generally means...

hahah, that's a darn good question Jessie. Im not sure if it's the case with this specific scenario, but in short - YES, (especially w/ Outlook's variety of rendering) it's possible for something in the code to make a difference for one Outlook and not the other. It also looks like the one that's me...

Hey Jessie-I haven't done any testing but looking at the code you posted above, it looks like you've got your background image for Outlook (in the VML tags) set to a width of 640:and they're placed inside a container that only has 600px of width:To my eye, it looks like you're losing about 20px on e...

Pedro, Im not familiar with Sitecore, but I know sometimes depending upon how the script is written it wont fire when loaded in "draft mode" - I've run into a similar thing where scripts don't work inside the LP editor in Marketo, but will fire once I view the approved page. It might be as simple as...

Anton- There's no shortage of folks who will offer to take your money for something like this - there's lots of solutions out there to navigate. Here in the community, the idea is to help eachother out instead of trying to scrounge up sales -- I'd be happy to do my part here and help out where I ca...

Hey Tim, you could try changing the subject line of the email and sending another test. I've seen Gmail "selectively" show some content and not others, and/or it'll also sometimes color your text purple, if it's something that's repeated from a previous email in the thread. This has happened most t...

Hey Ignace-It looks like you'll need to add style="max-width:100%; height:auto;" to your images to get them to respect the width of their container. It looks like what you are running into here might be that when you use the file explorer (the little folder w/ the magnifying glass next to the URL in...